I forgot my account password. What should I do?

Go to the Heredis Online shop.

Click the Sign in button, and then in the Already registered box , click Forgot your password? A new window will appear.

Enter your email address or user name in the appropriate field and click the Send a Password Reset Link. You will receive an email shortly thereafter to reset your password.

Please note that special characters and symbols cannot be used in passwords.

Your Heredis password is valid for all Heredis services (online store, license activation, etc.) and should not be used for other websites for security reasons. Your Heredis password must be at least 8 characters long.