Frequent questions and Tips

Data Sheets to manage a issue
Answer to frequent questions asked

(Mac) Install Heredis
(Mac) Install Heredis 150 150 Heredis Help Knowledgebase

Download the Heredis software using the blue DOWNLOAD button in the email confirming your order sent to you a few […]

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Any concern or issue when sharing with Heredis?
Any concern or issue when sharing with Heredis? 150 150 Heredis Help Knowledgebase

If you are experiencing a problem with the Share on local network feature, please proceed using the following steps.

Prerequisites […]

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Abbreviations
Abbreviations 150 150 Heredis Help Knowledgebase

Lists of most commun abbreviations available in Heredis or used in genealogy. This list is not exhaustive. […]

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Your license
Your license 150 150 Heredis Help Knowledgebase

I have lost my license number?

Connect to your Heredis shop account and get your license number in My acccount […]

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Your Data
Your Data 150 150 Heredis Help Knowledgebase

Can I recover data entered in the trial version […]

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How to order Heredis?
How to order Heredis? 150 150 Heredis Help Knowledgebase

How to create an account?
Rendez-vous on Heredis’Shop. […]

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Contribute to OpenStreetMap
Contribute to OpenStreetMap 150 150 Heredis Help Knowledgebase

Internet Data in Zoom in on the World are coming from OpenStreetMap.

OpenStreetMap is a community database. […]

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Uninstall an older version of Heredis
Uninstall an older version of Heredis 150 150 Heredis Help Knowledgebase

Each Heredis version you download is the full software itself. […]

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{XE “xxxxxxxxxx Names” } tags in your documents, what to do?
{XE “xxxxxxxxxx Names” } tags in your documents, what to do? 150 150 Heredis Help Knowledgebase

Once edited, Heredis documents will automatically open in your default word processor.

These documents are independent from Heredis and cannot […]

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Restart from .bak file
Restart from .bak file 150 150 Heredis Help Knowledgebase

Heredis regularly creates a backup of your file in the .bak format.

This file is stored in your Heredis folder […]

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