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Helene Debacq

(Windows) I get a message saying that my file is out of the original folder. What should I do?
 (Windows) I get a message saying that my file is out of the original folder. What should I do? 150 150 Heredis Help Knowledgebase
The Heredis format is made up of several elements that must work together. This message informs you that two elements […] read more
How do I merge 2 Heredis files?
 How do I merge 2 Heredis files? 150 150 Heredis Help Knowledgebase
You’ve created your genealogy and that of your spouse in two separate files and you’d like to put them in […] read more
Import a GEDCOM file on Heredis Online
 Import a GEDCOM file on Heredis Online 150 150 Heredis Help Knowledgebase
This feature is currently a Beta version, as mentioned on the button. […] read more
List of patches Heredis 2023
 List of patches Heredis 2023 150 150 Heredis Help Knowledgebase
Following the release, Heredis is in your hands. Thousands of genealogists are discovering the latest version. […] read more
My email address has changed, how do I update it in my Heredis account?
 My email address has changed, how do I update it in my Heredis account? 150 150 Heredis Help Knowledgebase
First of all, just because your email address has been changed doesn’t mean that your Heredis account that was created […] read more
Switch from one genealogy to another on Heredis Android
 Switch from one genealogy to another on Heredis Android 150 150 Heredis Help Knowledgebase

You can have several genealogies than Heredis Android, just like on Heredis Windows or Mac. After you create the new file or receive the file from your computer, to move…

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Check a genealogy
 Check a genealogy 150 150 Heredis Help Knowledgebase
Sometimes an error message may appear while you are using your Heredis software. Error messages can originate from various causes […] read more
Find Duplicates
 Find Duplicates 150 150 Heredis Help Knowledgebase
Starting with Heredis 2023, the duplicates search feature has been reviewed and improved. […] read more
I forgot my password. How do I reset it?
 I forgot my password. How do I reset it? 150 150 Heredis Help Knowledgebase
1- Go to the shop: shop.heredis.com 2- Click on Sign in: 3- Click on Forgot your password? 4- Enter your […] read more
Heredis Android homepage
 Heredis Android homepage 150 150 Heredis Help Knowledgebase

Important: The Heredis Android app changes with each new version of Heredis for Windows or Mac. You must have the Heredis application for Android corresponding to the Heredis of your…

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