{"id":48280,"date":"2022-07-26T16:28:38","date_gmt":"2022-07-26T14:28:38","guid":{"rendered":"https:\/\/help.heredis.com\/i-forgot-my-account-password-what-should-i-do\/"},"modified":"2022-07-26T16:33:57","modified_gmt":"2022-07-26T14:33:57","slug":"i-forgot-my-account-password-what-should-i-do","status":"publish","type":"post","link":"https:\/\/help.heredis.com\/en\/i-forgot-my-account-password-what-should-i-do\/","title":{"rendered":"I forgot my account password. What should I do?"},"content":{"rendered":"<p>Go to the <a href=\"https:\/\/shop.heredis.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Heredis Online shop<\/a>.<\/p>\n<p>Click the <strong>Sign in<\/strong> button, and then in the <strong>Already <\/strong><b>registered<\/b> box , click <strong>Forgot your <\/strong><b>password?<\/b> A new window will appear.<\/p>\n<p>Enter your email address or user name in the appropriate field and click the<b> Send a Password Reset<\/b> <strong>Link<\/strong>. You will receive an email shortly thereafter to reset your password.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-47939\" src=\"https:\/\/help.heredis.com\/wp-content\/uploads\/2022\/07\/connexion_boutique6_en.png\" alt=\"\" width=\"1024\" height=\"315\" srcset=\"https:\/\/help.heredis.com\/wp-content\/uploads\/2022\/07\/connexion_boutique6_en.png 1024w, https:\/\/help.heredis.com\/wp-content\/uploads\/2022\/07\/connexion_boutique6_en-300x92.png 300w, https:\/\/help.heredis.com\/wp-content\/uploads\/2022\/07\/connexion_boutique6_en-768x236.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>Please note that special characters and symbols cannot be used in passwords.<\/p>\n<p>Your Heredis password is valid for all Heredis services (online store, license activation, etc.) and should not be used for other websites for security reasons. Your Heredis password must be at least 8 characters long.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Go to the Heredis Online shop.<\/p>\n<p>Click the Sign in button, and then in the Already registered box , click Forgot [&#8230;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[42],"tags":[],"class_list":["post-48280","post","type-post","status-publish","format-standard","hentry","category-data-sheets-frequent-questions"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>I forgot my account password. 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