{"id":24526,"date":"2021-09-30T17:49:05","date_gmt":"2021-09-30T15:49:05","guid":{"rendered":"https:\/\/help.heredis.com\/?p=24526"},"modified":"2023-06-15T11:12:45","modified_gmt":"2023-06-15T09:12:45","slug":"change-my-heredis-online-password","status":"publish","type":"post","link":"https:\/\/help.heredis.com\/en\/change-my-heredis-online-password\/","title":{"rendered":"Change my Heredis Online password"},"content":{"rendered":"<h3>You know your old password<\/h3>\n<p>Log in:<\/p>\n<ul>\n<li>from your browser at <a href=\"https:\/\/online.heredis.com\/login\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/online.heredis.com\/login<\/a><\/li>\n<li>from the Heredis software by clicking on the Heredis Online button &gt; Manage my account<\/li>\n<\/ul>\n<p>Enter your email address and associated password for your Heredis account. Click on<strong> SIGN IN<\/strong>.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-23237\" src=\"https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_signin.png\" alt=\"\" width=\"768\" height=\"533\" srcset=\"https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_signin.png 768w, https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_signin-300x208.png 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/p>\n<p>Click on <strong>ACCOUNT<\/strong> tab.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-23243\" src=\"https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_account_en.png\" alt=\"\" width=\"1920\" height=\"937\" srcset=\"https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_account_en.png 1920w, https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_account_en-300x146.png 300w, https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_account_en-1024x500.png 1024w, https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_account_en-768x375.png 768w, https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_account_en-1536x750.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<p>Click on <strong>EDIT<\/strong>.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-24532\" src=\"https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_chgt_mdp_en.png\" alt=\"\" width=\"1920\" height=\"937\" srcset=\"https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_chgt_mdp_en.png 1920w, https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_chgt_mdp_en-300x146.png 300w, https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_chgt_mdp_en-1024x500.png 1024w, https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_chgt_mdp_en-768x375.png 768w, https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_chgt_mdp_en-1536x750.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<div class=\"textarea-wrapper textarea-wrapper-2\">\n<div id=\"trpar\">Enter your new password in the &#8220;New password&#8221; field, confirm it in &#8220;Confirmation of new password&#8221;. <strong>Use only letters and numbers, upper and lower case letters.<\/strong> Avoid special characters, punctuation, accents, apostrophes, etc. Use a password manager to generate a complex password.<\/div>\n<\/div>\n<div class=\"message-wrap\">\n<div class=\"clearfix line-row\">\n<div class=\"left-side-wrap\">For example: <a href=\"https:\/\/www.dashlane.com\/en\/features\/password-generator\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.dashlane.com\/fr\/features\/password-generator<\/a> but uncheck the Symbols and Similar Characters checkbox.<\/div>\n<div><\/div>\n<div>\n<p><span id=\"s2_1\" data-darkreader-inline-bgcolor=\"\"><strong>Important<\/strong>: You need at least 6 characters for your unique Heredis account.<\/span>\u00a0<span id=\"s2_2\" data-darkreader-inline-bgcolor=\"\">This password will be valid for all Heredis websites (Shop, Heredis License Activation and Heredis Online).<\/span> We advise you to use this password only on Heredis websites.<\/p>\n<\/div>\n<div><img decoding=\"async\" class=\"alignnone size-full wp-image-24529\" src=\"https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_chgt_mdp_edit_en.png\" alt=\"\" width=\"1920\" height=\"937\" srcset=\"https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_chgt_mdp_edit_en.png 1920w, https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_chgt_mdp_edit_en-300x146.png 300w, https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_chgt_mdp_edit_en-1024x500.png 1024w, https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_chgt_mdp_edit_en-768x375.png 768w, https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_chgt_mdp_edit_en-1536x750.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/div>\n<div><\/div>\n<div>Click on OK\u00a0 to confirm the change of password.<\/div>\n<\/div>\n<\/div>\n<div><\/div>\n<div>\n<h3>You don\u2019t know your password<\/h3>\n<p>Log in:<\/p>\n<ul>\n<li>from your browser at <a href=\"https:\/\/online.heredis.com\/login\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/online.heredis.com\/login<\/a><\/li>\n<li>from the Heredis software by clicking on the <strong>Heredis Online<\/strong> button <strong>&gt; Manage my account<\/strong><\/li>\n<\/ul>\n<p>Click on the &#8220;Forgot your password?&#8221; link.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-24537\" src=\"https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_mdp_oublie_en.png\" alt=\"\" width=\"843\" height=\"398\" srcset=\"https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_mdp_oublie_en.png 843w, https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_mdp_oublie_en-300x142.png 300w, https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_mdp_oublie_en-768x363.png 768w\" sizes=\"(max-width: 843px) 100vw, 843px\" \/><\/p>\n<p>Enter your email address (corresponding to your Heredis account). Click<strong> Send a Password Reset Link<\/strong>.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-24540\" src=\"https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_mdp_reset_en.png\" alt=\"\" width=\"1920\" height=\"937\" srcset=\"https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_mdp_reset_en.png 1920w, https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_mdp_reset_en-300x146.png 300w, https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_mdp_reset_en-1024x500.png 1024w, https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_mdp_reset_en-768x375.png 768w, https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_mdp_reset_en-1536x750.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<p>Check your mailbox, you will receive a reset email. It may take some time to arrive. Check your spam or junk mail.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-24543\" src=\"https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_mdp_reset_mail_en.png\" alt=\"\" width=\"1572\" height=\"741\" srcset=\"https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_mdp_reset_mail_en.png 1572w, https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_mdp_reset_mail_en-300x141.png 300w, https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_mdp_reset_mail_en-1024x483.png 1024w, https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_mdp_reset_mail_en-768x362.png 768w, https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_mdp_reset_mail_en-1536x724.png 1536w\" sizes=\"(max-width: 1572px) 100vw, 1572px\" \/><\/p>\n<p>Click the <strong>Reset the Heredis password<\/strong> button. Enter your new password, confirm in the second field. <strong>Use only letters and numbers, upper and lower case letters.<\/strong> Avoid special characters, punctuation, accents, apostrophes, etc. Use a password manager to generate a complex password.<\/p>\n<p>For example: <a href=\"https:\/\/www.dashlane.com\/fr\/features\/password-generator\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.dashlane.com\/fr\/features\/password-generator<\/a> but uncheck the Symbols and Similar Characters checkbox.<\/p>\n<p><strong>Important<\/strong>: You need at least 6 characters for your unique Heredis account. This password will be valid for all Heredis websites (Shop, Heredis License Activation and Heredis Online). We advise you to use this password only on Heredis websites.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-24546\" src=\"https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_chgt_mdp_reset_en.png\" alt=\"\" width=\"1920\" height=\"937\" srcset=\"https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_chgt_mdp_reset_en.png 1920w, https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_chgt_mdp_reset_en-300x146.png 300w, https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_chgt_mdp_reset_en-1024x500.png 1024w, https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_chgt_mdp_reset_en-768x375.png 768w, https:\/\/help.heredis.com\/wp-content\/uploads\/2021\/09\/hol_chgt_mdp_reset_en-1536x750.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<p>Click on <strong>Validate<\/strong>.<\/p>\n<p>You can now sign in with your account and this new password.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>You know your old password<br \/>\nLog in:<\/p>\n<p> \tfrom your browser at https:\/\/online.heredis.com\/login<br \/>\n \tfrom the Heredis software by clicking on [&#8230;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[170],"tags":[],"class_list":["post-24526","post","type-post","status-publish","format-standard","hentry","category-heredis-online-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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